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You will be emailed an invoice and this invoice provides payment details. Invoices can be paid via electronic bank transfer.

Yes we do! At this stage for safety reasons, we are only walking small to large breed dogs that don’t pull much on the lead. We hope to cater to Giant breeds in the near future. In the meantime, we run and play with these dogs in their backyards to give them an energy outlet and some enrichment within their day.

Of course! All our petsitting services include a Meet ‘n’ Greet with your petsitter, after your booking has been confirmed.

No. All prices are as per household and not per pet/s.

Our petsitters have experience in administering medications including pills and insulin injections. All their medication requirements can be added and updated at any time in the Client Portal, under the pet’s name. You can also add a “Requires Medication” message in notes when requesting a booking, this way we will be instantly aware of your pet’s needs. If you have any concerns, have a chat with us about your pet’s requirements and we’ll see what we can do for you.

No. For safety and insurance reasons, our petsitters do not provide off-leash dog walking (in dog parks or otherwise).

Absolutely! When booking through the portal you can request your preferred Sitter in the notes section. We try our best to accommodate your request, however, If the Sitter already has a booking or is unavailable, we do our best to give you an available Sitter who we think would be a good fit for your pet/s.

We have just moved our Overnight bookings from 5:30pm to 7:30am only, to a Live-in service where our Sitters can come and go, but will be in your home from around 5:30pm to 7:30pm, which leads to the Sitters spending a bit more time with your pet/s. However, if you would like the sitter to definitely be there throughout the day, perhaps you could consider combining your Live-in booking with a Full Day booking/ Part Day Visit/ midday drop-in visit or extended drop-in visit?

Of course!

Yes! If we have a sitter available, we’ll need to squeeze in a Meet ‘n’ Greet/key pick up but we can often arrange this quite quickly, especially if you’ve previously used our services.

No. All of our petsitting services are provided where the pets are most comfortable – in their own home.

Yes this is possible. You can double up on the days, changing the time, dates, service after adding the first lot of services to your cart, by clicking “Add Another Service”. We explain this in further detail on our Book Now page, under ‘Requesting a booking’.

Wonderful! Please get in touch, we’d love to hear from you.